C3. Practical Services

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Specialized services and repairs for playa life

QUICK REFERENCE

VEHICLE WON'T START: Towing services (A2) first, then repair camps if mechanical RV PUMPING EMERGENCY: Flag down USS trucks or visit Fire & Services Help Desk CRITICAL EQUIPMENT FAILURE: Many repair camps operate 24/7, check directory below FUEL: Pre-registration required for on-playa service, most people must go off-playa REPAIRS: Gift economy - no guaranteed timelines or parts availability RV SERVICES: Cash only, trucks patrol zones so timing varies

Most Common Questions:

"Where can I get gas for my car/RV?" → Bruno's Shell in Gerlach (11 miles) - on-playa fuel is ONLY for pre-registered camps/art

"My RV tanks are full, what do I do?" → Flag down USS trucks with amber lights and "RV ONLY" signs, 9am-9pm, $80-100 cash

"Where can I get my bike repaired?" → See repair camps below or online Directory

"Can someone fix my broken [item]?" → Check repair camps by specialty - electronics, welding, textiles, etc.

REMEMBER: participants can be very agitated when it comes to these services. Do not hesitate to escalate to a Shift Lead if needed

See detailed sources below

Also see:

A2: Getting Help Fast (for emergency vehicle services, lockouts)

B2: Transportation Options (for bike repair services map and table

C1: Basic Needs (for fuel basics, charging services overview)

E1: Vehicle Policies (for DMV requirements, vehicle registration)

E2: Safety & Environmental (for fuel safety, environmental compliance)

Service escalation paths:

Simple problems → C3 (repair camps, basic services)

Emergency problems → A2 (immediate assistance, safety issues)

Policy questions → E1 (vehicle rules) or E2 (safety requirements)

Complex technical issues → C3 (specialized repair camps) + manufacturer guidance

Bike Repair Camps

Finding Bike Repair

Current Options: See list below and check whiteboard near Playa Info Oracle desk for most up to date information Directory Search: Use "Bike Repair" keywords in Digital Services General Availability: Multiple camps offer repair throughout the week

Bike Repair Camps

The list below is organized in order of the radial streets, running counterclockwise, and matches the map found later in this section. Hopefully this will allow participants to locate a bike repair location closest to their camp and/or broken bike.

What Bike Repair Camps Offer

Typical Services:

Flat tire repair and tube replacement

Chain maintenance and lubrication

Brake adjustments

Basic mechanical issues

What to Bring:

Your broken bike

Any spare parts you have

Water to share

Patience and good attitude

Basic tools if you have them

Repair Camp Etiquette

Remember that these are volunteer services (be grateful!) that are not (always) staffed by professional mechanics (manage expectations!)

May need to wait or help with repair

Bring your own parts when possible

Emergency Bike Repairs

24-Hour Options: Some camps offer round-the-clock service Self-Service Stations: Basic tools available at some locations Common Issues: Flat tires, chain problems, brake adjustments

Repair Camps by Specialty (other than Bikes)

The following lists of camps are not exhaustive—and may contain inaccurate information. Please refer participants to the Directory to confirm services and offering times and to find additional camps. Also note that the whiteboard may contain updated information.

Mutant Vehicle & Auto Repair

Art Car Camp (5:30 & D) - MV specialists, art car modifications

WrongoWrongo (5:15 & D) - "Somewhat friendly" neighborhood repair

Electronics & Solar

Alternative Energy Zone (4:00 & E) - Solar troubleshooting, panel repair

Blinky Things Hospital (B & 8:15) - Tools, voltmeters, and engineering talent for troubleshooting

Fix Yr Burn (G & 4:45) – Offers bike repair, electrical issues, portable generators, sewing repairs, and general problem solving

Nose Fish (5:30 & C) - Personal lighting repair tutoring

Playa Circuit Boogie (G & 4:45) – Electronics repair

Playa Glass (C & 7:45) - Bike and electronic repairs

Robotronia (3:00 & B Plaza @ 12:45) - Electronics repair stations

Clothing Repair

Famous in Japan, Barbie Death Village (8:00 & F) - Costume repair

Fix Yr Burn (G & 4:45) – Offers bike repair, electrical issues, portable generators, sewing repairs, and general problem solving

Hang-Out, the: Ellison & 6:15 - Boot/leather repair

Joie de Vivre (F & 4:45) - Costume offering and repair at Swan Shoppe

Nose Fish (5:30 & C) - Fix ripped costumes at sewing service

Tacoma is for [GHOST] Lovers: 2:30 & Dick - Shoe repair with 24/7 drop off

General Repair

Fix Yr Burn (G & 4:45) – Offers bike repair, electrical issues, portable generators, sewing repairs, and general problem solving

Pretentious Fox (7:45 & F) - Tool hour

Ray's Fix It (C & 5:45) - "No promises, other than you'll leave with something"

Welding Services:

Arrow Dynamic (4:00 & B) - Welding service

Black Rock City Welding & Repair (4:00 & E) - Welding, repair, adjustment, and general tinkering

Chop Shop (9:30 & E) - Bicycle parts and welding

Contraptionists (8:00 & F) - Welding, electrical, broken trinkets repair

Repair Camp Etiquette

Remember that these are volunteer services (be grateful!) that are not (always) staffed by professional mechanics (manage expectations!)

May need to wait or help with repair

Bring your own parts when possible

Fuel Services

On-Playa Fuel Delivery

PETROL Department

Location: Fire & Services (past outer road at 5:30)

Eligibility: Registered Art Projects, Mutant Vehicles, Theme Camps ONLY

Pre-Registration Required: Must set up account before arriving on playa

Services: Gasoline and diesel delivery to camps and vehicles

Hours: 8:00 AM - 4:00 PM

Payment: Cash only, exact change appreciated

Delivery Requirements: Vehicle accessible location, someone present to receive delivery

Hell Station (Self-Service)

Location: Approximately 9:30 & halfway to fence

Hours: Daily 10am-4pm (office until 5pm)

Fuel: Tuesday, August 19 - Sunday, August 31

Propane: Wednesday, August 20 - Sunday, August 31

Services: Gasoline, clear diesel, dyed diesel, propane

Eligibility: Registered Art Projects, Mutant Vehicles, Theme Camps only

Access Requirement: Must have proper driving sticker/decal from DMV

Important Fuel Program Limitations

NOT Available For: Personal vehicles, RVs (unless pre-registered), unregistered participants

Account Activation: Contact PETROL Department when you and your generator are on site

Delivery Scheduling: Theme camp generator deliveries after final Sunday must be scheduled in advance

Important Fuel Policies

No fuel sales to individuals under 18

Fuel containers must meet safety standards (no cracked or improvised containers)

Maximum delivery quantities may apply during high-demand periods

Deliveries prioritized by emergency need and accessibility

Off-Playa Fuel Options

Nearest Gas Stations:

Bruno's Shell (Gerlach): 12 miles south on 447, limited hours

Love's Travel Stop (Fernley): 75 miles south, full services 24/7

Nixon Gas: 45 miles southeast, variable hours

Fuel Emergency Protocol:

Contact PETROL Dept first for on-playa delivery options

If delivery not available, coordinate off-playa fuel run with camp

Never leave vehicles unattended while seeking fuel

Carry extra fuel containers only if properly secured and legal

RV Services

Pumping Services (Grey & Black water)

United Site Services (USS) - Authorized Vendor

Service Hours: 9am-9pm daily

Identification: Amber flashing lights, "RV ONLY" signs

Service Area: Trucks patrol designated zones throughout city

Payment: Cash on site at time of service, receipts available; a 10% surcharge is applied to credit card payments made in their Playa office (~6:30, past K; 8:00am - 1:00 pm and 2:00-6:00 pm, starting on August 18, 2025

Pricing (2025 Rates):

RV with 2 valves: $85.00 (voucher); $95.00 (cash)

RV with 3 valves: $105.00 (voucher); $115.00 (cash)

RV with 4 valves: $150.00 (voucher); $160.00 (cash)

How to Request Service:

Flag down trucks as they patrol your area during operating hours, look for RV label on trucks

Emergency service: Visit Help Desk at Fire & Services (past outer road at 6:30)

Provide to driver: Name, camp location, vehicle description, license plate, exact vehicle location

Important note: you must flag down USS yourself; this service is NOT managed through Playa Info

Service Requirements:

Someone must be present at vehicle to guide driver and pay

Vehicle must be accessible (pump hoses reach maximum 25')

Clear path for service truck to reach RV

Cash payment required at time of service

Fresh Water Services

MECO Water: Primary fresh water delivery service; advance arrangement recommended, though offers flag-down service

United Site Services (USS): pre-arranged only; up to 75 gallons per RV with 20 RV minimum

Pro Tips for Volunteers

Fuel Services

Fuel questions often mask transportation emergencies - ask if they're stranded

PETROL deliveries can take several hours during peak times

Participants sometimes confuse fuel delivery with propane services (separate systems)

Direct people to towing services if vehicle won't start for other reasons

RV Service:

Remind participants that RV service is NOT managed through Playa Info

People often confuse USS pumping service with repair services

Emphasize cash-only requirement for pumping services

Explain that USS drivers patrol zones - timing can't be guaranteed

Remind participants to leave access space for service trucks

Direct repair questions to actual RV repair camps, not USS

For Complex Repair Needs:

Contact your Shift Lead to radio for specialist advice

Some repairs may require off-playa professional service

Emergency equipment failure may require evacuation assistance

For RV Service Issues:

If USS can't access vehicle, Help Desk at Fire & Services may coordinate alternatives

RV emergencies during off-hours should go through Rangers (A1)

Serious RV mechanical failures may require towing services (A2)

For Fuel Emergencies:

PETROL Dept coordinates with emergency services for critical needs

Off-playa fuel runs should be coordinated with Rangers if leaving someone stranded

Never attempt DIY fuel system repairs - refer to professionals

Escalation Guidelines:

Equipment failures affecting camp safety → Rangers

Disputes over repair services → Rangers

Medical equipment repair needs → Medical (A1)

Vehicle safety concerns → DMV or Rangers depending on situation